RDVM Survey

Your feedback is very important to us. As your partner in the care of your patients, we want to ensure that we're not just meeting but also exceeding your expectations when it comes to medical care, communication with you and your staff, and the services we offer.

We appreciate that you trust our hospital to treat your patients, and want to ensure that we continue to meet your needs. Won't you please take a moment to complete this short survey to let us know how we're doing? Thank you for your time and candor.

1. Have you referred any cases to/have your clients utilized services at NPVEC in the past 6 months? If not, are there reasons that you do not refer to NVPEC?

2. You are overall satisfied with the services provided to your clients and patients.

3. Are you aware of the following services offered at NPVEC? Select all that apply

4. Which NPVEC services do you most commonly refer your clients for?

Other (please specify)

5. Of those currently not on staff, which type of specialist would you like to have available for referral services?

6. Clients I refer to NPVEC are satisfied with the services they receive.

7. Doctors and Staff at NPVEC communicate well with me.

8. Doctors and Staff at NPVEC communicate well with my clients.

9. Medical records arrive to and from NPVEC in a timely manner

10. Medical records are accurate, legible, and complete

11. In comparison to other referral facilities how is our overall communication?

12. In comparison to other referral facilities how is your overall client satisfaction?

13. In comparison to other referral facilities how is our availability to see your referrals?

14. Do your clients feel they received adequate value for the cost of the services provided? Any of your client comments that you would like to share would be appreciated.

15. In the interest of providing outstanding service to you and your clients we sincerely appreciate specific feedback. Please provide comments below